Website Authorisation

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Mandi Baykaa-Murray’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Mandi Baykaa-Murray’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: Emedia Hosting.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Purchase of art

Mandi’s art is now available to purchase through this website as original artwork, giclee prints and greetings cards. Please do enjoy browsing & do not hesitate to contact Mandi for more information. When purchasing from this website buying directly from the artist without any ‘middle-man’.

Mandi keeps a small stock of giclee prints but uses a fantastic professional print company for printing, which means she can order on demand as required. This way she can monitor the quality of every piece. If the item is in stock she can usually dispatch within 2-3 days of cleared payment. If an item needs to be ordered then at least 1-2 weeks will be required for the print & delivery process.

Mandi Baykaa-Murray is an independent artist and photographer (trading as MBM Photogenix)

All works for sale on this site have been created by Mandi. All paintings are originals and can be purchased mounted, ready for framing or unmounted. (Mandi prefers not to post framed works for fear of damage in transit)

Postage & Packaging

All items are packaged carefully to offer complete protection. Prints are wrapped in a clear cellophane pocket, board backed and posted in a protective card backed envelope.

There is no charge for postal delivery within the UK. UK postage for giclee prints is ‘Recorded’, Original Artworks are sent within the UK by ‘Special Delivery’ which requires a signature on receipt. Mandi is looking into options for International Postage which will be charged at cost. Please email Mandi at  for more information.

On rare occasions items can get held in customs which might delay your delivery. By choosing signed/tracked service this gives greater visibility of where your package is at all times.

Please note any duty or customs charges will be payable by you the customer.  These costs are not the responsibility of The Feather Lady.

Delivery Schedule

All orders will be dispatched within 7-14 days of receipt as soon as payment has cleared. If goods after not received within 28 days please do not hesitate to contact Mandi at

Returns and Refunds

The greatest care is taken to ensure that each item is checked prior to dispatch.

However, if for whatever reason you are unhappy with your purchase when you receive it, please let Mandi know within 14 days for a refund by email or using the contact form on the website.  You then have a further 14 days to return your product.  You will receive full instructions once you inform Mandi of your intention to return the product.

Provided that the goods are returned in their original packaging in original condition, you will receive your refund.   Mandi reserves the right to deduct any reasonable costs if the item is not in it’s original condition.

If you have paid for upgraded postage, this cost will not be refunded.

The cost of returning the item is payable by you, the customer.  This cost will not be refunded.

Any custom or duty fees incurred are not refundable by The Feather Lady.

You will receive the refund by the same method as payment was received.

This returns policy does not affect your statutory rights.


Privacy Policy

Mandi Baykaa-Murray / MBM Photogenix does not disclose buyers information to third parties, any information you provide is strictly confidential. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to:

  1. Take and fulfill customer orders
  2. Administer and enhance the site and service
  3. Only disclose information to third parties for goods delivery purposes

If you have any questions regarding privacy you can e-mail or telephone directly on 01934 834927

Terms and conditions

All orders accepted by Mandi Baykaa-Murray / MBM Photogenix are subject to the following terms and conditions:


All goods offered for sale through this website are priced in Pounds Sterling (GBP).

Payment of any import duties or taxes that may apply in countries outside the UK remains the responsibility of the customer. Any customs, taxes or import duties will be levied once the package reaches its destination. As customs policies vary from country to country you are advised to contact your local customs office for further information.

Prices include postage and packing for UK delivery but exclude the cost of postage for orders to be delivered outside the UK which will be charged at cost.

Print Representation

Every care has been taken to provide an accurate representation of the photographs and paintings available to buy on this website however, due to individual monitor settings, there could be slight differences in colour representation.


In accordance with international copyright law, copyright of all works displayed and sold on this site remains the property of the artist. No copying of the work in any form, for any purpose, private or commercial, is allowed without prior agreement in writing from the artist. If you have any other questions, please do not hesitate to contact Mandi by email or telephone: 01934 834927